Aria
Cortex
She talks to your customers. She answers on WhatsApp, on the phone and by email, in each person's own language, around the clock.
The customer won't wait until Monday.
She replies on WhatsApp the second they write, at any hour and in their own language, from what you told her once about your business. In the morning you find the conversation finished, not a customer who called someone else.
Saved as a lead: Andrei Popa · 0740 112 233 · source WhatsApp
The customer calls, Aria answers and brings you results
She takes the call and leaves you the name, the number and what the customer asked for in the record. On the Communication plan you get 500 minutes included every month, then 1.50 lei per minute.
Communication plan: 500 minutes included each month, then 1.50 lei per minute
Aria remembers people, and they feel seen.
The name, the number and what was said go into the customer record on their own, from WhatsApp, from a call or from email. You no longer write anything in a notebook or in Excel.
She doesn't just answer, she offers more
When a customer asks about a room, she puts the airport transfer on the table too. When they ask about a service visit, she says what else is in the package. Without you asking.
The offer went out without you asking for it
You learn what customers ask for and what annoys them
She reads the conversations and the reviews and pulls out what keeps coming up: what people asked you for and you don't have, what they complain about most often. Three lines, not 300 conversations.
You send the offer to the ones who didn't buy
The conversations that didn't end in a sale stay on a list, with name and number. You pick the list and send the offer, without depending on an employee's phone.
Every person has a name, a number and the history of the conversation
These are not two programs. It is the same Aria, who knows what you sell and how you work, used on one side for your customers and on the other for your company.